Privacy Policy
This Privacy Policy explains how RIGIDO collects, uses, stores and protects information when you visit our website, submit an enquiry or communicate with us.
1. About RIGIDO
RIGIDO is a paperboard business based in Vadodara, Gujarat, India. Our website provides information about Kappa Board and related paperboard products and allows visitors to submit commercial enquiries.
2. Information We Collect
When you contact us or submit an enquiry, we may collect information such as:
- Your name
- Company name
- Email address
- Phone number
- Product or quotation requirements
- Delivery location
- Other information you voluntarily include in your enquiry
We may also automatically receive technical information such as:
- IP address
- Browser and device information
- Pages viewed on our website
- Referring website or source
- Approximate location derived from network information
- Advertising and analytics interaction data
3. How We Use Your Information
We may use your information to:
- Respond to product and quotation enquiries
- Contact you regarding your commercial requirement
- Provide product information or customer support
- Maintain records of business enquiries
- Improve website performance and user experience
- Measure advertising and marketing performance
- Prevent spam, fraud, misuse or security threats
- Comply with applicable legal obligations
4. Enquiry Forms and Google Sheets
When you submit an enquiry through the RIGIDO website, information provided through the enquiry form may be transmitted to and stored in a Google Sheet used by RIGIDO for enquiry management and customer follow-up.
A backup copy of submitted enquiries may also be stored on our website hosting server for reliability and business record-keeping.
5. WhatsApp
Our website provides WhatsApp links and a WhatsApp enquiry interface. When you choose to send a message through WhatsApp, you will be redirected to WhatsApp and your communication will also be subject to WhatsApp's own privacy policy and terms.
Text entered into our WhatsApp enquiry box is sent to WhatsApp only when you choose to send the message.
6. LinkedIn Insight Tag
Our website uses the LinkedIn Insight Tag for advertising measurement, campaign attribution, analytics and audience insights.
LinkedIn may collect information including IP address, browser and device characteristics, page visits and other website interaction information. LinkedIn may also use cookies or similar technologies according to its own privacy practices.
7. Cookies and Similar Technologies
Our website and third-party services may use cookies, pixels, local storage or similar technologies to understand website usage, measure advertising performance and improve website functionality.
You can control or block cookies through your browser settings. Blocking cookies may affect some website functionality or analytics.
8. Third-Party Services
We may use third-party services including:
- Google services for enquiry storage and related functionality
- LinkedIn for advertising and analytics
- WhatsApp for communication
- Website hosting, security and infrastructure providers
Third-party services process information according to their own privacy policies and terms.
9. Sharing of Information
RIGIDO does not sell your personal information.
We may share information with service providers where reasonably necessary to operate the website, manage enquiries, communicate with visitors, deliver services, maintain security or measure marketing performance.
We may also disclose information where required by law, regulation, legal process or government authority.
10. Data Retention
We may retain enquiry and business contact information for as long as reasonably necessary to respond to enquiries, manage customer relationships, maintain business records, comply with legal requirements or resolve disputes.
11. Data Security
We use reasonable administrative and technical measures designed to protect information against unauthorized access, misuse, loss or alteration.
However, no online transmission or electronic storage method can be guaranteed to be completely secure.
12. Your Choices and Rights
Depending on applicable law, you may request access, correction or deletion of personal information we hold about you, or ask us to stop using your information for certain purposes.
You can contact us using the details provided below for privacy-related requests.
13. External Links
Our website may contain links to third-party websites or services. RIGIDO is not responsible for the privacy practices, security or content of external websites.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business operations, technologies or legal requirements.
The effective date shown at the top of this page indicates the latest revision.
15. Contact Us
For questions about this Privacy Policy or how your information is handled, please contact:
This privacy policy is provided as a practical website policy template. Consider obtaining independent legal advice if you require guidance on specific statutory, regulatory or industry requirements.